At Toynix, we know you're excited to receive your order, and we're committed to delivering it as quickly, safely, and efficiently as possible. Every order is carefully packed to ensure your products arrive in perfect condition.
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working business day.
During festive seasons, promotional sales, or periods of high order volume, processing times may be slightly longer.
We deliver across India.
Estimated delivery time is 3–7 business days after dispatch.
Delivery timelines may vary depending on your location, courier partner availability, and unforeseen circumstances.
We offer Free Shipping on selected products and promotional offers.
If shipping charges apply, they will be clearly displayed during checkout before payment.
Once your order has been dispatched, you will receive a tracking ID and tracking link via Email, SMS, or WhatsApp, allowing you to monitor your shipment in real time.
While we strive to deliver every order on time, occasional delays may occur due to factors beyond our control, including:
Extreme weather conditions
Public holidays
Natural disasters
Courier or logistics delays
Remote or difficult-to-access locations
We appreciate your patience and understanding in these situations.
Please ensure that your shipping address, contact number, and PIN code are accurate when placing your order. Toynix cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
If your package arrives damaged or appears to have been tampered with, please contact our customer support within 24 hours of delivery and include clear photos of the package and product so we can investigate and assist you promptly.
If you have any questions regarding your shipment or delivery, our customer support team is always happy to assist you. We are committed to providing a smooth and reliable shopping experience from checkout to delivery.